1. Refund Policy Overview
Thank you for shopping with us. Since our store provides instantly downloadable digital products (Photoshop templates, mockups, design layouts), we have established a clear refund and cancellation policy.
If a refund is approved under exceptional technical circumstances (such as double charging or corrupt download archives that cannot be replaced), we will initiate the refund within 5 to 7 business days.
2. Digital Downloads Policy
Due to the downloadable and digital nature of templates, mockups, and visual assets, all sales of digital products are final.
Once a digital file download link has been clicked or template access has been granted to your account, we cannot offer any refunds, cancellations, or exchanges.
If you encounter any technical issues downloading your files or importing/using them, please contact our support team immediately so we can help resolve the problem.
3. Support Contact
If you have any questions or require assistance with your digital downloads, please contact our support team.